Collection of Information
Your privacy is important to us and we have taken steps to ensure that we do not collect more information from you than necessary for us to provide you with our Services and to protect your account registered with us. However, we may, when necessary, collect users’ business data, i.e. data which relates to business entities and personal data, i.e. personally identifiable data of living individuals, including sensitive information, while browsing through our Site (http://bigtruck.in) or for availing services. In the event that users do not provide any or sufficient business or personal data/information marked as mandatory, the registration process may not be complete and we may not provide such users with our complete Services.
Personal information to be collected by us may include, but not be limited to, the following:
Name, postal address, phone number, fax number and email address; and
Financial account information, such as Bank account no. Debit or Credit card number and other payment information.
We may also collect other information, including, but not be limited to, the following:
upon the creation of an account on our Site - username, password, users’ city of birth etc.;
Details / information relating to users’ activities on the Site, including, but not limited to, the types and specifications of the Services, pricing and delivery information and any trade dispute records; and
In case of the users taking a survey or interacting with us in various other ways - demographics information and information about subjects that may interest such users.
We may automatically collect and use information when you visit our Site. This information may include information about your internet service provider, your operating system, browser type, domain name, Internet Protocol (“IP”) address, your access times, the website that referred you to us, the web pages you request, and the date and time of those requests, the browsing patterns and Suppliers behavioral patterns. In addition, we gather statistical information about the Site and visitors to the Site including, but not limited to, IP addresses, browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique visitors.
We reserve the right to collect general customer information, demographic and other anonymous information (e.g., information relating to city, gender, occupation, educational background) that does not personally identify you. This information cannot be linked to you personally. We also reserve the right to transfer such non-personal data/ information to various outside agencies (third party service providers) in connection with our services on the Site. For example, we may use third parties to analyze data in order improve Service being offered for sale.
We have taken appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure.
Use of Information Collected by the Company
Data protection is a matter of trust and your privacy is of great importance to us. We shall therefore only use your name and other information which relates to you collected in the manner set out in this Policy and will only keep such information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
We may use information about you for purposes described in this Policy or disclosed to you on our Site or with our Services, including for processing and managing purchase of your Services, responding to customer service inquiries, processing payment, directing targeted promotions, auditing, data analysis and research to improve Services etc.
We share your personal information in limited ways, such as:
We may share the information with companies that provide support services to us (such as credit card processors, mailing houses, human resource support or website hosts or data managers), and with companies that help us market our Services (such as email vendors, loyalty program support, etc.). These entities may use information about you to perform their functions on our behalf.
In the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of some or all of our business assets, we may disclose personal information to those involved in the negotiation or transfer.
We may also share aggregated or anonymized information that does not directly identify you.
We also note that sensitive personal data or information may be shared without obtaining prior consent from the provider of information, with Government agencies mandated under the law to obtain such information for the purposes of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences. The Government agency is required to send a written request stating clearly the purpose for seeking such information and also undertake that it shall not publish or share the information with any other person. In case the information is proposed to be shared with any other third parties, we request you to provide us details of the same for including in the above list.
Our Site links to other websites that may collect personally identifiable information about you. Bigtruck Technologies Private Limited is not responsible for the privacy practices or the content of those linked websites.
We have reasonable security measures and procedures, and as specified by applicable law, to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, or unauthorized access, disclosure or modification of sensitive personal information.
While we take these reasonable efforts to safeguard your personal information, you acknowledge and agree that no system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
By availing our Services and/or by providing your information, you hereby consent to the collection, receiving, possessing, storing, dealing, sharing and/or handling of your personal information by the Bigtruck Technologies Private Limited in the manner and to the extent provided under this Policy as may be modified by the Bigtruck Technologies Private Limited from time to time.
When User registers with bigtruck App then Bigtruck Technologies Private Limited or any of its partners/affiliate/group companies may contact user from time to time to provide the offers/information of such Services that bigtruck or such other group companies believe may benefit User.
These Terms and the relationship between User and Bigtruck Technologies Private Limited shall be governed in accordance with the laws of India.
User agree that all claims, differences and disputes arising under or in connection with or in relation to the Terms or any transactions entered into on or through the bigtruck App or the relationship between User and Bigtruck Technologies Private Limited shall be subject to the exclusive jurisdiction of the courts at Bengaluru (Karnataka) and user hereby accedes to and accepts the jurisdiction of such courts.
Prohibition Against Unlawful Use: The User warrants that they will not use the bigtruck App for any purpose that is unlawful or illegal under any law for the time being in force within or outside India or prohibited by these Terms including both specific and implied. In addition, the bigtruck App shall not be used in any manner, which could damage, disable, overburden or impair it or interfere with any other party's use and/or enjoyment of the bigtruck App. The User shall refrain from obtaining or attempting to obtain any materials or information through any means not intentionally made available or provided for or through the bigtruck App.
User may not remove any trademark or other proprietary notices from any portion of the Services. User may not reproduce, modify, prepare derivative works based upon, distribute, decompile, reverse engineer or link to or otherwise exploit the bigtruck App. User may not undertake any actions that will result in data mining any portion of the bigtruck App or unduly burden the operation and/or functionality of any aspect of the bigtruck App.
Bigtruck Technologies Private Limited reserves the right, in its sole discretion, to terminate the access to the bigtruck App and the related functionalities, or any portion thereof at any time, without notice.
Bigtruck Technologies Private Limited does not control, endorse or accept responsibility for any services offered by third parties/vendors accessible through the bigtruck app or any linked sites.
Bigtruck Technologies Private Limited makes no representations or warranties whatsoever about, and shall not be liable for, the vendor or any such third parties, their services, including representations relating to non-infringement of third party intellectual property rights. Any transactions that user may have with such third parties are at user’s own risk. The services shall be subject to third parties’s terms and conditions for service, and Bigtruck Technologies Private Limited does not accept any responsibility for the same. Bigtruck Technologies Private Limited also does not accept any responsibility for the services availed by user.
We welcome your input regarding our Policy and any comments on the Services we provide to you. You may send us your comments and responses by post to
Bigtruck Technologies Pvt. Ltd.
2nd Floor, Sai Golden Nest
Talacauvery Layout, Vibhutipura
Bangalore - 560037